GiftSmart Card is the only personalized card in Sri Lanka which can be redeemed against gifts from multiple shops.

For the first time, your recipient, also known as the ‘GiftSmartee’, will have the power to choose exactly what they want and need simply by hopping onto our website and clicking the Redeem button.

To learn more about how GiftSmart.lk works,
click on one of the buttons below.

If you have any further questions, we are here for you! Shoot us an email at or inbox us on Facebook and our operators will be happy to help!

How do I buy a GiftSmart Card

Welcome to the detailed guide on how to buy a GiftSmart Card.

Premium Services

You can add these services to your order:

How do I redeem a GiftSmart Card?

Welcome to the detailed guide on how to redeem a GiftSmart Card.

FAQ

Just a few terms you need to know before we answer your questions:

  • GIFTSMARTER: The person who gifts a GiftSmart Card
  • GIFTSMARTEE: The person who receives a GiftSmart Card
  1. What is a GiftSmart Card?
    • GiftSmart Card is a unique gift card that can be redeemed against gift vouchers of multiple shops in Sri Lanka.
    • The GiftSmarter can personalize the GiftSmart Card with an image of choice and a message fit for the occasion. The GiftSmarter also selects the value of their GiftSmart Card.
    • The GiftSmartee can redeem the value of the GiftSmart Card against gift vouchers from their favorite shop(s). We have over 100 shops in Sri Lanka listed on our site!

GiftSmarter Section


  1. Who buys GiftSmart Cards?
    • GiftSmart Cards are the perfect gift choice for those who like innovative, personalized and practical gifts.
    • A true GiftSmarter knows that the perfect gift is not about how much time you put into finding it, but about how much love you put into making it unique.
  2. Where do I buy a GiftSmart Card?
    • Here! You design and buy it online at www.giftsmart.lk.
  3. For which occasions should I gift GiftSmart Cards?
    • GiftSmart Cards are the perfect gift for any occasion due to their versatility. You can give them as birthday, wedding, anniversary, corporate, religious, holiday and many other types of gifts.
  4. To whom should I gift a GiftSmart Card?
    • Anyone who lives or regularly spends time in Sri Lanka and has access to the Internet.
    • GiftSmart Card's value can only be redeemed against gift vouchers from Sri Lankan merchants, so your GiftSmartee should have an address in Sri Lanka.
  5. How long does it take to buy a GiftSmart Card?
    • Depends on you. Our average is 5 minutes. Some GiftSmarters take more time designing their own image and pouring their hearts out with a very personal message.
  6. Why am I asked to enter a Delivery City?
    • Your GiftSmartee will use your GiftSmart Card to select gift vouchers they want within the value you give them. This process takes place online, but the selected gift vouchers will be sent to your recipient via a courier service.
    • We ask you for the city where your GiftSmartee will want their gift vouchers couriered in order to build the courier charges into the price of your GiftSmart Card. We do not want to charge your recipient for delivery because that would be rude, wouldn't it?
  7. Do I need to know the exact address where my GiftSmartee wants their vouchers delivered?
    • Nope, no need for uncomfortable Sherlock Holmes investigations. While redeeming their GiftSmart Card, your recipient will be asked to provide their address; all we ask of you is the Delivery City.
  8. What if I don't know my recipient's Delivery City?
    • In that case, the best option would be to select ANY DELIVERY CITY which will cover courier fees to any city in Sri Lanka.
  9. What if I cannot find my recipient's Delivery City on your list?
    • You can select a city nearest to theirs. That city should be in a radius of up to 15km of your recipient's place of residence.
  10. Can the GiftSmartee change the Delivery City?
    • Yes. However, if the new Delivery City entered by the GiftSmartee carries a higher courier fee, the difference in the courier charge will be billed to the GiftSmartee.
    • Select Any Delivery City and your GiftSmartee will be able to get their redeemed gift vouchers delivered to any address in Sri Lanka without incurring any additional charges.
  11. What is this Number of Shops I need to select?
    • That is the number of shops your GiftSmartee will be able to redeem gift vouchers from with your GiftSmart Card.
    • As you can notice, there is a certain default number of shops depending on the value of your GiftSmart Card, but if you choose to increase it and give your recipient more freedom, you will be charged Rs. 250 extra per each additional shop.
  12. How many shops will my GiftSmartee have to choose from?
    • We have over 100 shops your GiftSmartee can choose gift vouchers from. Click on Gift Vouchers on our homepage to see the list of shops.
  13. How secure are GiftSmart's payment methods?
    • GiftSmart.lk uses the official bank and mobile payment suites, both of which guarantee user security. Another payment method we offer is cash payments in any of the Commercial Bank's branches.
    • Therefore, our payment methods offer maximum security available in Sri Lanka.
  14. Which currencies can I use to pay for my GiftSmart Card?
    • GiftSmart.lk accepts payments in Sri Lankan Rupees and US Dollars.
  15. Why am I asked to pay additional costs to my GiftSmart Card's value?
    • In order to provide the level of service and flexibility we offer, we need to charge a Handling Fee. That is what keeps GiftSmart alive.
    • Other charges you see in your summary are external costs such as courier and bank fees.
    • But, look at it in comparison to transportation cost, road stress and time you'd have to employ into buying a boxed gift or gift vouchers. Not much of a difference now, right?
  16. Can I design and download a GiftSmart Card without buying it?
    • Yes. We are sure you'll have fun designing your own cards! So design away, share it on social media, and buy it when you're ready! However, be informed that you design is not a GiftSmart Card until you buy it.
    • What makes a GiftSmart Cards different from greeting or gift cards is that it is customized and it has value that gives your GiftSmartee the freedom to choose. Unless you buy it, your card will not have a value and your GiftSmartee cannot use it to select the gifts that they want.
  17. When I buy a GiftSmart Card, how and where do I pick it up?
    • The GiftSmart Card you buy will be sent to your email by postmaster@giftsmart.lk.
    • We email it to you for two reasons: 1) to ensure that you receive your GiftSmart Card promptly in a matter of seconds and 2) to allow you to be creative with how you present it.
  18. For how long are GiftSmart Cards valid from the day of purchase?
    • GiftSmart Cards can be redeemed up to 6 months from the moment of purchase.
  19. What should I do once I receive the GiftSmart Card in my inbox?
    • It will be you that has to present your GiftSmart Card to the intended recipient. Have fun presenting it! You can print your GiftSmart Card on a sturdy piece of paper, you can frame it, or nestle it in a bouquet of flowers. If you are a new school kid, email it, whatsapp it, sms it…
  20. What about sharing my GiftSmart Card on Facebook and other social media?
    • Be careful. Every GiftSmart Card you buy bears a unique Activation Code at the bottom. That code is the key to your GiftSmart Card's value, so if you wish to share your GiftSmart Card with your GiftSmartee on social media, just make sure that you obscure or remove the code and send it to the GiftSmartee separately and in private.
  21. Will I be notified when my GiftSmartee redeems their gift vouchers with the GiftSmart Card I gifted them?
    • Yes! We will simultaneously send you and them a confirmation email to notify you that the GiftSmart Card was successfully redeemed.
  22. Will I know where my GiftSmartee redeemed the GiftSmart Card?
    • No, we believe that that is a matter of privacy. Your recipient is the one who will be able to disclose those details, but not GiftSmart.lk.
  23. Who can I talk to if I have concerns, questions or comments?
    • Email us at ask@giftsmart.lk, call us Mondays – Fridays from 8am till 5:30pm, or send us a message on Facebook. We're here for you!

GiftSmartee Section


  1. Someone gifted me a GiftSmart Card. What do I do with it?
    • Congrats! Now you redeem it at www.giftsmart.lk. Just click on the Redeem button in the upper-right corner.
  2. What is the Activation Code and where do I find it?
    • The Activation Code is the unique code located at the bottom of your GiftSmart Card. This code is the key to your GiftSmart Card's value, so do not share it with anyone.
  3. I can't find the Activation Code – what do I do?
    • Because of its value, sometimes GiftSmarters choose to obscure or remove the Activation Code from the GiftSmart Card and communicate it with you directly. So we advise you to consult your GiftSmarter if you cannot locate your Activation Code.
    • If you continue having problems with your Activation Code, contact us.
  4. I entered my Activation Code, but it tells me "Your Activation Code is invalid. Please try again." What's wrong with it?
    • This can happen for several reasons.
      1. Ensure that you are entering the real Activation Code. If your card's code is XXXXXX, then the card you have received is invalid (not purchased).
      2. Activation Codes are case-sensitive, so make sure that you are entering the exact code you find on your GiftSmart Card.
      3. If you keep having problems with the activation, give our Customer Support a ring or send us an email, and we'll work on it with you!
  5. Why can't I select more than a certain number of vouchers?
    • There are a couple of reasons why this may occur. First reason is that the voucher you are trying to add exceeds the value of your GiftSmart Card. The second reason may be that you are exceeding the Number of Shops pre-set by your GiftSmarter (see Q&A number 11).
  6. Can I have my selected gift vouchers delivered to an address that is not my home address?
    • Yes of course! Your wish is our command…. as long as the address is in Sri Lanka ;)
  7. I want my selected gift vouchers delivered to a different city than the one my GiftSmarter has indicated. What do I do about it?
    • No problem! Just change the Delivery City to a different city, but you may be charged additionally for this operation.
  8. Ok, I want my gift vouchers delivered to a different city. How do I pay those additional charges?
    • You have two options:
      1. you can pay via credit card or
      2. you can pay using your GiftSmart Card. Any payment using your GiftSmart card will be in multiples of LKR 500.
  9. I've completed my redemption. What do I do now?
    • Great! Shortly after you finish the redemption process, you will receive an email confirming it. Now all you have to do is sit back and relax because your gift vouchers will be delivered within 2-3 work days to the address you specified!
  10. It has been 3 (or more) days since I redeemed my GiftSmart Card, but the gift vouchers have still not arrived. What do I do?
    • Give us a call or email us. Don't worry – we send gift vouchers via a courier service which allows us to track them. We've got your back ;)

The Wishlist Section


  1. Who can open a Wishlist?
    • The Wishlist is available to anyone who is organizing an event in Sri Lanka that traditionally calls for gifting. It is a platform where you can communicate your wishes to your guests, while they can contribute to it by creating a GiftSmart Card in a partial or full value of your desired gift.
    • The Wishlist facilitates the gift shopping process for your guests, leaving them confident and happy that they have made their loved-one’s wish come true.
  2. Are the GiftSmart Cards I receive through my Wishlist any different from the regular GiftSmart Cards?
    • No, these GiftSmart Cards will give you the exact same freedom of choice as the regular GiftSmart Card would. Using these GiftSmart Cards, you will be able to select the gift vouchers from any of the available shops you wish to visit. You will reedem the Cards by clicking the Redeem button on GiftSmart.lk.
    • By maintaining the same features of a regular GiftSmart Card, these Cards will give your guests the flexibility to contribute partial values of the listed gifts, while they will allow you to prioritize the budget for the items and services you desire.
  3. How can I open a Wishlist?
    • Simply visit www.GiftSmart.lk and select the Wishlist menu option. Once you create an account, you will have the platform at your fingertips. Upload a background image or design of choice, enter your event details and start listing your dream gifts. Then all that is left is to share the Wishlist with your guests.
  4. How can I share a Wishlist?
    • While creating your page, you will be asked to customize your Wishlist URL. This link is sharable on social media, via email and instant messengers. Some couples even choose to include their Wishlist URL into the design of their wedding invitations.
  5. For which events or occasions should I open a Wishlist?
    • Opening the Wishlist is recommendable for any event that takes place in Sri Lanka and traditionally calls for gifting. These can be weddings, birthdays, anniversaries, baby showers, house warming celebrations, etc.
  6. What are the benefits and advantages I have with the Wishlist?
    • Unlike traditional registries, the Wishlist gives you the opportunity to list gifts available at over 100 shops in Sri Lanka! Visit Our Vendors list to view all the currently available options.
    • The Wishlist also gives you a platform to create a personalized space for the promotion of your event that is true to your personality and style.
    • Finally, the Wishlist helps your guests contribute to your gifts without ever leaving their homes. The entire process of opening and managing a Wishlist, as well as contributing towards the listed gifts, takes place online. It is simple, quick, highly personalized and overall a rewarding experience for both you and your recipient.
  7. How much does it cost to open a Wishlist?
    • It is absolutely FREE!.
  8. How many Wishlists can I have active simultaneously?
    • You can have only one active Wishlist at a time.
  9. Can I change my gift list or cancel my Wishlist whenever I want?
    • Yes, you can modify, add or remove the ‘open’ gifts from your list at any time. These refer to the gifts no one has contributed to.
    • As for your Wishlist, you may close it or cancel your GiftSmart account at any point. We do advise you that you inform your guests of it promptly.
    10. The Wishlist Contributors
  10. How can I contribute to a Wishlist?
    • First, view the gifts your host would like to receive. Select the one you like the most and click Contribute. This will lead you to the GiftSmart.lk design studio where you can create a GiftSmart Card in a partial or full value of your host’s desired gift. In a few simple steps you will finalize the purchase of your GiftSmart Card and then all that is left to do is gift it.
    • Your recipient will use your GiftSmart Card to acquire the gift they wanted.
  11. Will my host be able to redeem this GiftSmart Card against any other gift if they change their minds?
    • Absolutely! That is the purpose of GiftSmart Cards. We create them to bring our loved-ones closer to the gifts they truly desire. If they change their minds, we want them to have the flexibility to pursue their new priorities.

Business Section


  1. We love the concept of GiftSmart and we think it would be a perfect corporate gift for our employees. Do you offer any packages for volume purchases of GiftSmart Cards?
    • Thank you and we certainly do! GiftSmart.lk is all about customization, so we offer customized packages for your business. Contact us for more information.
  2. If you are interested in collaborating with GiftSmart.lk, email us at ask@giftsmart.lk.

GiftSmart

29 Deal Place
Colombo 03
Sri Lanka

Tel : +94 777 466 566

Fax : +94 112 504 678

E-mail : ask@giftsmart.lk